

Professional Services & Consultancy
Enhancing Efficiency and Client Relationships
In the world of professional services and consultancy, time, client relationships, and project efficiency are everything. Firms must balance multiple client projects, manage resources effectively, and maintain strong, personalized client interactions.
Yuuniti provides a powerful Vtiger CRM solution tailored for professional services and consultancy firms, enabling seamless project management, streamlined billing, and enhanced client engagement.
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Project Management
Staying on top of client projects is crucial for consultancies and service providers. Vtiger’s Project Management Module helps you manage tasks, deadlines, and deliverables to ensure every project stays on track.
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Key Features:
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Gantt charts and Kanban boards for easy visualization of project timelines.
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Task assignments, prioritization, and progress tracking.
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Automated reminders for upcoming deadlines.
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Real-time collaboration tools for team communication.
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Time Tracking and Billing
Tracking billable hours accurately is essential for profitability. Vtiger’s Time Tracking Module allows consultants to log hours spent on each task and link it directly to billing, making invoicing more accurate and efficient.
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Key Features:
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Time logging for individual tasks and projects.
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Automated conversion of logged hours into billable invoices.
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Customizable billing rates per consultant or service type.
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Detailed reports on time allocation per project or client.
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Client Relationship Management (CRM)
Building strong, long-lasting client relationships is key for consultancies. Vtiger’s CRM Module centralizes client data, enabling you to track interactions, schedule follow-ups, and personalize communication.
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Key Features:
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Contact profiles with client history, project details, and engagement notes.
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Automated follow-ups and reminders for client check-ins.
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Integration with email and calendar for seamless communication.
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Customer satisfaction tracking and feedback management.
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Proposal and Contract Management
Managing proposals and contracts efficiently is critical to closing new business. Vtiger’s Proposal Module enables firms to create, send, and track proposals and contracts.
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Key Features:
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Customizable templates for professional proposals and contracts.
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Electronic signature integration for easy client approval.
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Status tracking for proposal approvals and contract renewals.
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Automated notifications for upcoming contract expirations.
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Resource Management
Optimizing resource allocation ensures projects are completed efficiently without overloading team members. Vtiger’s Resource Management Module helps track consultant availability and assign resources effectively.
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Key Features:
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Real-time visibility of resource availability.
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Resource allocation based on skill sets, availability, and project needs.
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Utilization reports to ensure optimal workload distribution.
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Forecasting tools to predict resource requirements for future projects.
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Expense Tracking and Reimbursement
Managing project expenses and client reimbursements accurately is essential. Vtiger’s Expense Tracking Module allows for recording and approving expenses linked to specific projects and clients.
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Key Features:
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Real-time expense logging for projects and client engagements.
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Approval workflows for expense validation.
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Integration with billing to invoice clients for reimbursable expenses.
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Expense analysis reports for cost management.
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Sales and Opportunity Management
Securing new clients and projects is vital for growth. Vtiger’s Sales Module provides a structured approach to managing leads, tracking opportunities, and nurturing prospects.
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Key Features:
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Pipeline visualization to track potential projects.
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Lead scoring to prioritize high-potential opportunities.
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Forecasting tools to predict revenue from upcoming projects.
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Automated follow-up reminders to keep leads engaged.
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Document Management
Consulting firms handle various documents like reports, proposals, and contracts. Vtiger’s Document Management Module helps organize, share, and secure these files in one centralized location.
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Key Features:
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Secure storage for all project-related documents.
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User-based permissions to control document access.
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Version control for tracking document edits and updates.
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Integration with email for seamless document sharing.
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Knowledge Base and Case Management
A knowledge base can enhance service quality by providing consultants with instant access to information. Vtiger’s Knowledge Base Module allows teams to create and store valuable resources and solutions.
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Key Features:
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Centralized storage for best practices, guidelines, and templates.
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Categorized articles for easy access and searchability.
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Integration with case management to link solutions to client inquiries.
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Customizable access controls for internal or client use.
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Automated Workflows and Approvals
Streamlining approvals and task workflows is key to boosting efficiency. Vtiger’s Workflow Automation Module automates repetitive tasks and approval processes, reducing manual workloads.
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Key Features:
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Predefined workflows for client onboarding, project approvals, and invoicing.
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Automated alerts for task deadlines and approval status updates.
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Visual workflow editor for easy customization.
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Real-time tracking of task progression and approvals.
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Reports and Analytics
In professional services, data insights drive informed decision-making. Vtiger’s Analytics Module offers real-time reports on client satisfaction, project progress, financial health, and team performance.
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Key Features:
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Customizable reports on billable hours, expenses, and profitability.
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Dashboards to monitor project timelines, costs, and resources.
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Performance analytics for consultants and teams.
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Real-time insights into sales, opportunities, and revenue forecasts.
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Financial Management and Invoicing
Efficient invoicing and financial management ensure smooth cash flow. Vtiger’s Billing Module supports accurate invoicing, payment tracking, and financial reporting.
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Key Features:
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Invoice generation directly from time-tracked projects.
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Automated payment reminders to clients.
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Financial reports on revenue, profit, and expenses.
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Integration with accounting software for seamless financial management.
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Compliance and Data Security
Ensuring compliance with industry regulations and safeguarding client data is critical for consultancies. Vtiger’s Compliance Module supports secure document storage, audit tracking, and data access controls.
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Key Features:
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Audit trails for tracking document edits and approvals.
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Encryption and secure storage for confidential client data.
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Automated alerts for compliance requirement updates.
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Customizable access permissions to meet data protection standards.
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Customer Feedback and Satisfaction Tracking
Tracking client feedback helps improve service quality and retention. Vtiger’s Feedback Module enables you to collect, analyze, and act on client feedback.
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Key Features:
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Automated client surveys after project completion.
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Tracking of satisfaction scores and feedback trends.
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Detailed reports on service quality and areas for improvement.
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Integration with CRM for personalized follow-ups.
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With Vtiger CRM, Yuuniti empowers professional services and consultancy firms to improve project management, enhance client relationships, and optimize resource allocation. By leveraging Vtiger’s tailored solutions, consultancies can streamline operations, increase client satisfaction, and focus on delivering value-driven outcomes.